Privacy Policy

Jam N Vegan Ltd (we) are committed to protecting and respecting your privacy.

This privacy policy sets out how we use and protect any information that you give when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 September 2016.

What we collect

We may collect the following information:

  • Information that you provide by filling in forms on our site www.JamNVegan.comThis includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.

What we do with the information we gather

Information you enter into our registration forms may be collected and stored by us so that we may contact you in relation to the nature of your attempted transaction, even if you don’t confirm the transaction. We may also send operational emails to enquire as to why the purchase was not completed, which you can opt-out of any time.

We share your information with third parties and partners for the following purposes:

  • Administering certain aspects of our service and providing you with the products ordered via our website, such as the delivery of your orders, taking payments, managing payment disputes and gathering feedback via a review site to assess your experience of our products and Services
  • Where we are required to disclose information by law.
  • Where we have your permission, such as to display your feedback and/or photos.
  • We may use your data to show you relevant offers and promotions on third party sites.
  • We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You can opt-out of this at any time.

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To notify you about changes to our service.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail, and use the information to customise the website, our products and services according to your interests.

Where we store your personal data

  • Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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